About FedExFamilyHouse

A Home Away From Home

FedExFamilyHouse opened its doors in December 2010 to provide free, comfortable accommodations to out-of-town families of patients at Le Bonheur Children’s Hospital. Since opening, FedExFamilyHouse has served more than 325,000 family members from all 50 states and around the world.

FedExFamilyHouse is located in Memphis, Tennessee, at the corner of Poplar Avenue and Ayers Street – directly across the street from Le Bonheur Children's Hospital. The house features 75 suites, multiple kitchens and dining areas, recreational spaces, libraries, and a small business center.  


FedExFamilyHouse was founded by Susan Vielhaber Graf, who learned at a young age how long-distance health care impacts a family. When she was 9 years old, her mother moved with her special needs brother to Philadelphia for his medical treatment while Susan and the rest of the family stayed behind in Boston. This experience inspired Susan to create a home for out-of-town families with children receiving treatment at Le Bonheur.

We’re able to provide free lodging for families thanks to the generosity of our donors and kindness of our volunteers.